Discord & Telegram Subscription Bot Flow

This guide walks through the full member experience in a discord subscription bot (and later, a telegram subscription bot)—from choosing a plan to completing payment—so you can confidently explain the process (or troubleshoot it) in minutes.

Discord prerequisites (for admins)

Before members can subscribe, make sure you have:

• Created at least one subscription plan (with an assigned role): see Create Plans
• Connected at least one payment provider
• Finished Discord setup (role hierarchy + channel permissions): see Discord setup

Members can subscribe using the /subscribe command—see Bot Commands if you want the full command reference.

Discord: Starting a Subscription

Members can start a subscription in your Discord server by:

1. Using the /subscribe command - Opens the plan selection menu
2. Clicking a permanent Subscribe button - If an admin posted one in a channel

For admins: Run /subscribe in a channel to post a permanent Subscribe button for members to click. Pin it in a high-visibility channel (like your welcome channel) to make subscribing easy.

Discord: Step 1 — Select a Plan

When members initiate a subscription, your Discord subscription bot shows your available plans as clickable buttons:

What you should see

• A set of plan buttons (one per available plan)
• Only plans you’ve created and made available to members

Discord: Step 2 — Review Subscription Summary

After selecting a plan, the bot shows a summary before payment:

What you should see

• Plan details: The name, duration, and price of the selected plan.
• Access info: The specific Discord role that will be granted upon payment.
• Payment Providers: Buttons for your connected providers (e.g., Stripe, PayPal, or NOWPayments).
• One-click option: A dedicated button for faster checkout, appearing only if the member has a saved payment method.

Discord: Step 3 — Choose a Payment Provider

Members choose a payment provider (for example Stripe, PayPal, or NOWPayments) to complete checkout. If the member has a saved payment method (optional), they may see a one-click option for faster checkout.

Discord: Step 4 — Complete Payment

The payment experience differs depending on which payment provider the member selects.

Hosted Checkout (Stripe, PayPal, etc.)

For most payment providers, members are redirected to a secure hosted checkout page. They complete payment with the provider, then return to Discord after the transaction is confirmed.

What you should see

• A redirect to the provider’s checkout
• A confirmation message after a successful payment

Cryptocurrency Payments (NOWPayments)

When members select cryptocurrency, they'll first choose which coin to pay with. NOWPayments supports Bitcoin, Ethereum, USDT, and 200+ other cryptocurrencies:

After selecting a cryptocurrency, the bot displays payment instructions with a QR code:

The payment screen includes:

• Amount - The exact cryptocurrency amount to send
• Network - The blockchain network to use
• Deposit Address - The wallet address
• QR Code - Scan with a mobile wallet for easy payment
• Expiration Timer - Time remaining to complete payment

After successful payment, BotSubscription automatically assigns the plan’s role and grants access to your premium channels.

Discord: Common Issues

Members don’t see any plans

• Confirm you created at least one plan: Create Plans
• If you have multiple plans, make sure the ones you want to sell are the ones members should see in /subscribe

A payment provider option is missing

Available payment providers depend on what you connected. Review your setup in the payments section of your project.

Crypto shows a “minimum amount” error

Some cryptocurrencies have minimum transaction amounts. Try a different cryptocurrency with lower minimums (for example Litecoin (LTC) or a stablecoin). See NowPayments for details.

A member paid but didn’t get access

• Ask them to check /memberships to confirm the subscription is active: Bot Commands
• If roles aren't assigning, double-check Discord role hierarchy and permissions: Discord setup

Next Steps